Tools

A conversation, thirteen screens, one set of rules.

Everything below is the live product, shown on a real park with its name and its rides' names hidden. The numbers on each screen are that park's real measured figures.

Ask

Plain questions, sourced answers.

The analyst picks the verified analyses that fit your question, runs them on your park, and answers from those results only.

The analyst

Answers cite their sources inline, carry their caveats, open the screen that shows the answer, and save as a one-pager.

Ask: “Where am I capacity constrained?”

Each numbered source shows where its figure came from: which analysis, how many days of data, how confident.

Chat answer with numbered sources and buttons to open Capacity vs Demand or save a one-pager
Every morning

The day's read, before the gates open.

Two things arrive without anyone asking: a short list of what moved, and a one-page brief for the operations team.

Attention list

Ranked deviations from your park's own normal: rides whose queues stopped clearing, coasters whose mechanical downtime rose. Each item has its numbers and a suggested action.

Ask: “What needs my attention today?”

It appears only when something crosses a severity gate, so a quiet day stays quiet. The same list can arrive by email.

Portal showing four items needing attention today, each with figures and an action

Morning Brief

A one-page read for the start of the day: mechanical reliability against the anonymized field, rides to watch, the week's staffing shape and today's priorities.

Ask: “Give me this morning's brief.”

Rebuilt from source every morning, with versions for maintenance, revenue and food and beverage, and the general manager.

Operator morning briefing one-pager
Operations

Where the day is won or lost.

Capacity, crowd shape and the operating day, read within your own park.

Operations Score

One 0 to 100 index per park, built from mechanical reliability, capacity and demand diversification. Each driver is shown against the field median, with a confidence grade.

Ask: “How are we doing overall?”

A relative index: 50 is the field median. Built only from signals that compare honestly across parks.

Operations Score gauge with drivers

Capacity vs Demand

Every ride placed by demand against a capacity signal, the all-day pinned ratio. Throughput-limited headliners separate from rides that are merely popular.

Ask: “Which ride is my bottleneck?”

Demand here is the posted wait, read within your park only. Point size is the ride's mechanical breakdowns this season.

Capacity vs Demand quadrant chart

Staffing Grid

Crowd intensity by day of week and hour, so coverage follows the week's real shape. The busiest and quietest days are called out.

Ask: “When is my park busiest?”

A within-park demand estimate from posted waits, not attendance, and never compared across parks.

Staffing grid heatmap by day and hour

Day Replay

Scrub the operating day and watch each ride's posted wait build and clear across the park, hour by hour.

Ask: “Show me how the lines build through the day.”

Hours with too few readings are left out, so gaps stay gaps.

Day Replay at 5 PM with posted wait by ride
Reliability

Breakdowns, separated from bad weather.

Mechanical stops only. Weather and park-wide closures are removed before anything is scored.

Reliability Scorecard

Each coaster's mechanical uptime as a percentile within its class: the same coaster type and height band at other parks, with the class median marked.

Ask: “Which ride breaks down too much?”

Classes come from ride specs. When a class is too small, it broadens and says so.

Reliability Scorecard with uptime percentiles by class

Reliability Map

Every ride at its real location, colored by mechanical reliability, with a capacity-pressure view one tap away.

Ask: “Show me reliability on a map.”

Ride positions are cross-checked across several sources and flagged when they disagree.

Reliability map with color-coded ride pins

Season Trends

Reliability and posted-wait trend lines across the season. Toggle rides and read the drift by eye.

Ask: “Is anything getting worse this season?”

Weeks with no data are left as gaps in the line, not filled in.

Season trend chart of mechanical downtime by ride

What Changed

Splits a change in lost operating time into each ride's contribution, so the bars add up exactly to the new level.

Ask: “Why was this month worse?”

When no single ride crosses the materiality gate, it says the change was broad rather than naming a culprit.

What Changed bridge chart
The field

Your park against everyone, with no one named.

Only signals that compare honestly across parks are benchmarked: mechanical reliability, breakdown rate, pinned ratio and demand concentration.

Field Benchmark

Your park as one marked dot in the anonymized field for each signal, with quartiles, the median and your exact standing.

Ask: “Where do I lead the field?”

Posted-wait levels are never compared across parks. The field is anonymized; only your park is named.

Field Benchmark beeswarm with this park marked

Peer Groups

Build your own benchmark set by chain, region and size, then measure against it.

Ask: “Compare me with large Midwest parks.”

A group must be large enough to keep its members anonymous before it shows any result.

Custom peer group builder and results
Planning

Test the decision before you pay for it.

Scenarios run on your park's own measured inputs, with every assumption shown.

Park Twin

A walking simulation of the park on a peak day. Drop in a new ride from a real spec sheet and watch where guests move, which paths load up and what changes.

Ask: “What if we built a new coaster on the north edge?”

Measured attendance lift from a new headliner is shown as measured: about one percent, with its spread. It is not inflated to sell the ride.

Park Twin
Park Twin: simulated peak Saturday with crowd flow, a new giga coaster and its queue

Closure Scenario

Close a ride at a given hour and see how many guests it displaces, where they go, which lines grow and what the lost ride time is worth.

Ask: “What happens if our top coaster goes down at 2 PM?”

Tested on 2,158 real unplanned breakdowns at 27 parks.

Closure scenario with displaced guests and destinations

Capex Planner

Set a budget and get candidate projects drawn from your park's measured downtime and capacity signals, ranked by rides delivered per dollar, with payback.

Ask: “What should we spend five million dollars on?”

Each project is labeled modeled or measured, and the assumptions are one tap away.

Capex planner ranking projects within a budget
For park groups

Corporate portfolio

A chain sees its own parks side by side on the same scores and screens. It never sees another operator's parks.

For manufacturers and insurers

Reliability by model

Mechanical reliability by ride model across parks, built from the same rules. Available by arrangement.

Walkthrough

Every screen you just saw, on your park.

Tell us your park and we will open these screens on its own numbers in a thirty-minute walkthrough. Meeting at IAAPA Expo in Orlando, November 17 to 20? Say so in your note.